Terms & Conditions

About These Terms

These Terms & Conditions govern your use of cordialhouse.com and any orders placed on this website. By using our site or placing an order, you agree to these terms.

About Cordial House

Cordial House imports MONIN syrups directly from Malaysia and sells them to retail customers, as well as cafes, bars, and hotels, across Bangladesh.

Orders

All orders are subject to product availability. We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock issues. If we cancel your order after payment, we will notify you and process a full refund.

Pricing

All prices are listed in the currency shown on the website and are subject to change without notice. The price charged will be the price displayed at the time you place your order.

Payment

We currently accept Cash on Delivery. Payment is due upon delivery of your order.

Delivery

We currently deliver within Dhaka, typically within 24 hours of your order being confirmed. If you are located outside Dhaka, please contact us via WhatsApp to check delivery availability before ordering.

Wholesale & Bulk Orders

Cafes, bars, hotels, and other businesses interested in wholesale pricing can contact us directly via WhatsApp or email to discuss terms.

Product Information

We do our best to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that all information on the site is complete or error-free.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Cordial House or its licensors and may not be used without permission. MONIN is a trademark of its respective owner and is used here to describe the products we sell.

Limitation of Liability

To the extent permitted by law, Cordial House is not liable for any indirect or consequential loss arising from your use of this website or our products.

Governing Law

These terms are governed by the laws of Bangladesh.

Contact Us

Questions about these terms? Contact us at info@cordialhouse.com or WhatsApp +880 1680-739622.